Payment, Shipping & Return Policy

Payment Methods

Visa, Mastercard, Discover and American Express are accepted. Payment in full is required at the time that your order is placed.

Payments

All credit card payments processed for this site will show on your statement as being billed to TTSBrands or Turbo Tuning Solutions, LLC.

Shipping

All orders placed before 2pm will be processed same business day. All orders placed after 2pm will be processed next business day. In stock items will be shipped immediately from one of our two warehouses with expected delivery within 3 business days.

Out of Stock Items

IIf your ordered item is out of stock at the time of processing we will notify you via email immediately. We will provide you with an estimated availability date where possible. Your purchase will be refunded to your credit card. You will have the choice of cancelling your order or back ordering your item or back ordering your entire order until all parts are available to ship. Back ordered items will ship as soon as they are available and your credit card will be charged at the time of shipping. If you choose to back order your item you may cancel your order at anytime before it ships.

Refunds

All refunds will be issued to the same credit card that you initially paid with. Your refund will be processed within 2 business days of your return/cancellation being approved. Our credit card processor may take up to 2 additional business days for the refund to be processed, from there the amount of time for your account to be credited is determined by your banking institution.

Returns

There are no returns for electronic parts. All other returns must be recieved within 30 days of purchase. No returns will be accepted with out an RMA number being issued first. You can obtain an RMA number by emailing sales@exhaustsite.com. You must follow RMA instructions or your return may be delayed. Returns will not be accepted unless they are in like new condition, in the original unopened packagin. Any item that has been opened will not be accepted for return. Return shipping cost is your responsibility. If your return is accepted you will be charged a 20% restocking fee and you will be responsible for original shipping costs. If your return is accepted and your item included free shipping you will be refunded your original price of the returned item, less 20% for restocking less the actual cost of shipping. If your return is accepted and your item did not include free shipping you will be refunded the original purchase price of your returned item less 20% for restocking.

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